Matcha Tennis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this privacy policy carefully.
When you book courts through our integrated web views (ActiveNet, CourtReserve, etc.), we collect data necessary to complete your reservation. This includes reservation details but not payment information, which is handled directly by the court provider.
Some data is processed only on your device and never sent to our servers, including:
We use the information we collect to:
We may share your information in the following circumstances:
We use Apple frameworks including MapKit for location services and CloudKit for data synchronization. While we are responsible for data we collect through these services, Apple may separately collect data through their frameworks according to their own privacy policy.
Your information is stored on secure servers provided by Amazon Web Services (AWS) in the United States. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security measures include:
You can update your profile information at any time through the app. You can delete your account directly in the app settings or by contacting us (see Privacy Choices section below).
You can enable or disable location services at any time through your device settings. Note that disabling location services may limit certain features of the Service.
You can opt out of receiving push notifications through your device settings.
You have the right to:
To exercise these rights, see the Privacy Choices section below or contact us directly.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. Specifically:
When you delete your account, we will delete or anonymize your personal information within 30 days, except as required for legal or legitimate business purposes.
The Service may contain links to third-party websites or services (such as court booking systems). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. For material changes, we may also send a notification through the Service.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. You may request disclosure of the categories and specific pieces of personal information we have collected about you.
Our website uses essential cookies to maintain your session and provide core functionality. We do not use tracking or advertising cookies. You can control cookies through your browser settings.
Learn how to manage your data and privacy preferences for Matcha Tennis.
You can request a copy of all personal information we have about you. We'll prepare a downloadable file containing your profile, reservations, and activity data. To request your data, email us at ziyzhu.dev@gmail.com with the subject "Data Access Request".
You can correct or update your personal information directly in the app at any time. In the app, go to: Profile → Edit Profile
You can delete your account directly from the app. This action cannot be undone. Your profile, reservations history, and messages will be permanently removed. To delete your account in the app, go to: Profile → Settings → Delete Account. Alternatively, you can email us at ziyzhu.dev@gmail.com with the subject "Account Deletion Request".
Control how we use your location data through your device settings:
Manage push notifications and alerts through your device:
While we primarily communicate through the app, you can opt out of any email communications by contacting us at ziyzhu.dev@gmail.com with the subject "Opt Out Request".
We aim to respond to all privacy requests within:
To protect your privacy and security, we may need to verify your identity before processing certain requests. This may include confirming your email address, verifying account details, or requesting additional information to confirm your identity.
The data we collect may vary based on:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: ziyzhu.dev@gmail.com
Follow Us: @matcha.tennis
Website: matchatennis.com
Privacy Choices URL: matchatennis.com/privacy#privacy-choices